DOROT is headquartered on the Upper West Side of Manhattan and the team works on a hybrid schedule. The Director, Constituent and Community Services will be expected to be in the office three to five days a week.
Founded in 1976, DOROT (“generations” in Hebrew) facilitates a dynamic partnership between older adults, volunteers and professionals to address the challenges of an aging population. DOROT is dedicated to enhancing the lives of older adults to help them live more independently and as valued community members. Compassionate care and a commitment to excellence are hallmarks of DOROT’s programs and staff. The agency is a recognized innovative leader in mobilizing volunteers and community and infusing social work into its service delivery model. Our programs – conducted onsite, in the home, remotely and in the community – are designed to combat loneliness and social isolation.
DOROT’s diverse clients range in age from 60 to over 100 and vary in physical mobility and economic status. DOROT serves the Jewish and wider community, offering a lifeline of in-person programs to older adults in its catchment area (the Upper West Side from 59th to 125th Streets, East Side from 14th to 96th Streets, and Westchester County), as well as phone-based and online programs available to older adults throughout the country. DOROT engages more than 6,000 volunteers a year in meaningful and impactful programming that improves the lives and health of nearly 5,000 older adults. Bringing the generations together results in a mutually beneficial partnership that delivers much needed services ranging from enrichment to addressing critical needs.
ABOUT THE CONSTITUENT & COMMUNITY SERVICES DEPARTMENT
The Constituent and Community Services (CCS) Department serves as one of the main points of entry for older adults interested in DOROT programs. The department’s outstanding team provides a range of supportive services that assist older adults in aging in place and connecting to programs and resources that help them to thrive and build vital social connections. Social Workers also conduct psycho-social in-home assessments of seniors who wish to participate in programming that welcomes staff or volunteers into their homes. This robust portfolio includes Friendly Visiting, Kosher Meals at Home, Case Assistance, Information & Referral and Synagogue Partnerships.
Reporting to the Senior Program Officer for Supportive Services, the Director is a seasoned and strategic social services leader who is poised to review, enhance and oversee our client centered programs. The Director will manage and lead an experienced, high-performing and multi-faceted staff of 20-25, building on personnel and programmatic strengths and positioning the department for advancement. This astute leader is a social work subject matter expert who turns policies into effective practice and ensures that staff have the knowledge, resources and support they need to succeed. She/he/they will be responsible for adding a layer of dynamic oversight, refining administrative procedures and organizational policies based upon best clinical practices and being a creative thought leader for programs being expanded or launched within the Department portfolio. The ideal candidate has a proven track record with a range of aging programs, analytical acumen and can demonstrate knowledge and experience in successfully guiding departments through transformational growth.
WHAT YOU’LL DO
The Director is responsible for the below major responsibilities in addition to a multitude of other projects.
Leadership & Team Building
Program Development & Management
WHO YOU ARE
HOW YOU WILL BE MEASURED
At the end of year one, the Director will have gained a deep understanding of all DOROT programs; built productive, trusting relationships with staff within the CCS portfolio that foster positivity and creativity; and established strong collaboration with peers. S/he/they will have coached Managers and other staff to set and achieve programmatic goals that reflect current and new programmatic directions, utilizing strategic vision discussions, program plans and ongoing reflection to support successful execution. The Director will have also partnered with the Senior Program Officer for Supportive Services and the Senior Program Team to complete a comprehensive review of the psycho-social assessment used for in-home programs and the client management system used to track this and other client interactions/ activities, with an eye toward system and protocol enhancements. It will also be essential to address some critical questions about the appropriate breadth and depth of social work intervention to support DOROT’s service delivery model and alleviate older adults’ loneliness and isolation. Finally, a strong Director will be an engaged and confident leader who helps staff grow and thrive while also setting the tone, pace and expectations for team deliverables.
WHY WORK WITH US
At DOROT, we believe that the power of connection can be transformative. Working with us means that you will have:
Please submit a cover letter and resume with your application.
It is the policy of DOROT, Inc. to provide equal employment opportunity to qualified individuals for employment or advancement without discrimination because of race, color, religion creed, political association, ancestry, gender, gender identity, sex, sexual orientation, marital status, domestic violence or stalking victim status, national origin, citizenship, age, veteran status, pregnancy, disability, genetic, genetic characteristics, or other protected status.
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